GENERAL FAQs

I need spare parts – what’s the best approach?

You can buy a range of spare parts from our online shop. If you don't want to replace the part yourself and need help, our dealers will be happy to help.

Where and when is the next demo event?

You’ll find all the important dates on our website

Serial Number Placement for Warranty Registration

You can buy your new Duotone product (kite, board and/or bar from 2018 and later on our website at "product registration) thereby you extend your warranty period by 6 months over the warranty period specified in your Country applicable statutory warr

Where can I get a Duotone catalogue?

DUOTONE Broschures ᐅ Learn more about True Kiteboarding! Be inspired by breathtaking stories and big-picture moments of True Kiteboarding! Just download the brochures here! Our brochure covers all you need to know about the Duotone world

I’m looking for a user manual, where will I find that?

DUOTONE Manuals ᐅ Learn more about your Duotone equipment? You are looking for information regarding service & maintenance? In our manuals you will find all information about your DUOTONE kite equipment! Are you looking for a user manua

I am interested in a DUOTONE product, who should I contact?

DUOTONE Kiteboarding ᐅ You want a product advice? You are interested in DUOTONE products and want a professional advice? Use the DUOTONE Finder and find a dealer near you! To get a quote for our products, please contact your local deal

What does “Flexi Hex” mean?

DUOTONE Kiteboarding ᐅ Flexi Hex - what? Flexi Hex - what? Sustainability means to DUOTONE a lot! Learn more about the new packaging concept "Flexi Hex" for surfboards! Since sustainability is hugely important to us, we have developed t

Would you like to know where a particular product shoot took place?

DUOTONE Kiteboarding ᐅ Shooting locations of desire You would like to know where the one or the other product shooting was performed? Here you can find out who to turn to! Just send us a quick email :-)

General Definitions

You will find a general definition of terms in the attached file